Privacy Policy

Effective Date: 2nd August 2025

At Shopienzay, accessible from [www.shopienzay.com], one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that are collected and recorded by Shopienzay and how we use it.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or place an order on our site, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party services)

b) Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Pages visited, time spent, and usage patterns (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process transactions and deliver orders
  • To personalize user experience and improve customer service
  • To send order confirmations, updates, or promotional emails (with opt-out options)
  • To prevent fraudulent activity and ensure platform security
  • To analyze site usage for improvements

3. Sharing Your Information

We do not sell or trade your personal data. We may share it only with:

  • Trusted third-party service providers (e.g., payment gateways, delivery services)
  • Legal authorities if required by law
  • Analytics and marketing platforms for internal use only

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Keep you logged in
  • Provide a better shopping experience
  • Analyze traffic and behavior patterns

You may disable cookies via your browser settings, but it may affect site functionality.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Request to opt-out of marketing communications
  • Withdraw consent at any time

To exercise your rights, contact us at: privacy@shopienzay.com

6. Data Security

We implement industry-standard encryption and security practices to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Shopienzay does not knowingly collect personal data from children under 13. If you believe we have mistakenly collected such information, please contact us immediately.

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected by the “Effective Date” at the top. We encourage users to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

📧 Email: privacy@shopienzay.com